Globe Unlimail Questions and Solutions

Globe UNLIMAIL
FREQUENTLY ASKED QUESTIONS



1. What is UNLIMAIL?
UnliMAIL is an unlimited mobile email service that enables you to send and receive emails directly on your mobile device anytime, anywhere.

*UnliMAIL is currently on BETA version until March 31, 2010.

2. What is UnliMAIL Beta?
Beta is the initial version of UnliMAIL. During this period, we invite you to download and try UnliMAIL for yourself. Any inputs and comments on the service may be relayed to the team for consideration of inclusion in the final UnliMAIL version.

3. What can UNLIMAIL do for me?
With UNLIMAIL, you are able to enjoy unlimited email communication and the freedom of mobility. Send and receive emails anytime, anywhere. Your emails are delivered to you real time, as if you were really online. No need for internet. Whether you’re at the beach or mall, you are online 24/7.

Other benefits of UNLIMAIL:
• For entrepreneurs and employees, you have your own mobile workspace
• You are able to respond to urgent emails without need for a PC
• You are able to send multiple emails to a group of people

4. Is my handset compatible with UNLIMAIL?
Currently, the only the following handsets are supported by UNLIMAIL but please watch out as we will be continually rolling out and expanding supported handsets:

Symbian
Nokia N73
Nokia N95
Nokia E90
Nokia E65
Nokia 6210 Classic
Nokia 6620 Classic
Nokia 3250
Nokia N80
Nokia E51
Nokia e63
Nokia e71

JAVA
Nokia 6300
Nokia 5310
Sony Ericsson K800i
Nokia 6280
Nokia 7210 Super Nova
Nokia 5300
Sony Ericsson K810i
Sony Ericsson K770i
Sony Ericsson K700
Nokia 6600 Slide
Nokia 3120 Classic

Please go to www.globe.com.ph/unlimail and check our device list. If your device is not on the list, please contact our support team to find out if we are developing a client that will support your device.

5. How do I register to UNLIMAIL?
• To register to UNLIMAIL, follow these simple steps:
• Text UNLIMAIL to 8888
• You will receive a SMS notification message containing a WAP link.
• To download the UNLIMAIL application for FREE, click on the WAP link.
• When asked for connection settings, choose myGlobe Connect APN.
• The application will automatically download onto your phone.
• Upon successful download, load the UNLIMAIL application on your phone to start sending and receiving emails.

Once the pilot promo ends on March 31, 2010, you will have to send a SMS to activate your subscription after downloading the UNLIMAIL application.

6. How much does it cost to register to UNLIMAIL?
As a pilot promo, UNLIMAIL will be on FREE trial until March 31, 2010.
Final tariff rates will be released prior to the promo expiry date.

7. Until when is the FREE promo trial of UNLIMAIL?
Free trial is until March 31, 2010.

8. Who can register to UNLIMAIL?
UNLIMAIL is available to all Globe Postpaid, Globe Prepaid, Globe Tattoo Mobile subscribers.

9. What email accounts can I push to my UNLIMAIL account?
UNLIMAIL supports the following email and PIM data on Symbian based devices:
• Gmail – Inbox, contacts and Calendar
• Hotmail/Windows Live mail – Inbox
• Yahoo Mail
• AOL mail – Inbox
• ISP based POP3 or IMAP accounts - Inbox only
• Microsoft Outlook, using the UNLIMAIL PC Connector – Inbox, contact and calendar
• Outlook Web Access – Inbox contacts and calendar
Important to note that for Java devices, the above email and data sources are supported, but only the Inbox can be pushed to the device.

10. What is Outlook Web Access?
OWA is the Microsoft Exchange Outlook web access Interface that enables you to access your Exchange server mailbox over the Internet.

11. What if my mail source is not on the list?
Please check back with us often, as we are adding new mail sources all the time. You may also place this request for our evaluation.

12. How many email accounts can I push to my UNLIMAIL account?
For Symbian users, you can sync as much email accounts as you wish. For JAVA users, you can sync as much as 5 email accounts.

13. Can I upload and download attachments using UNLIMAIL?
Yes you can upload and download attachments up to 500KB in size.

14. I can get email, but cannot send using my ISP mail
Some ISP's limit sending email through their outgoing (SMTP) mail servers ONLY to computers that are connected to their own network.
In this case, the UNLIMAIL Gateway is not permitted to send email though this ISP's SMTP mail server and you will only be able to receive email on your device.

15. Is my email safe using UNLIMAIL?
UNLIMAIL encrypts all the traffic using the AES128 bit encryption method, in no case is any data sent unencrypted over the UNLIMAIL infrastructure. The incoming mail is encrypted on the gateway, or on the PC Connector side and can only be decrypted by the device it is meant for. Similarly, outgoing email is encrypted on the device and can only be decrypted by the gateway

16. Does UNLIMAIL keep any of my data on its servers?
No, UNLIMAIL dos store any data on its servers, UNLIMAIL does NOT use the store-and- forward method, so data is pushed to the device ONLY when the device is connected

17. Does UNLIMAIL work in my office with the proxy server?
Yes, UNLIMAIL uses the standard http ports of your office's proxy server, the same ports that your browser uses to connect to the Internet

18. Do UNLIMAIL people know my email password?
No, your Email password is stored encrypted on the device and is sent encrypted to the process running on the gateway.
When the device disconnects, the password is removed from the gateway memory.

19. What do I do if I lose my device?
If you misplace or lose your device, you need to change your mail account password so that if anyone finds your device cannot use UNLIMAIL to access your email account.

20. Where can I get help with my UNLIMAIL?
For help in configuring and using Globe Tattoo UNLIMAIL, you may call Globe’s 24 hr customer service hotline at 730-1000 or toll-free at 222. You can also visit the website for the UNLIMAIL user guide at http://www.globe.com.ph/unlimail.

20. How do I check my registration status?
Just text UNLIMAIL STATUS to 8888.

21. If I open a HTML link on my UnliMAIL device, will browsing be free also?
No. By clicking on the HTML link, you are directed to your phone’s web browser. Once this happens, you are charged the standard Globe Mobile Internet rate of Php 5 for 15 minutes.

22. Why can’t I view, download, send attachments?
The attachment functionality will be part of the UnliMAIL upgrade on February 26, 2009.
Do note that JAVA clients can only receive and forward attachments. Also allows users to open 100kb max attachments.

> Read more about Globe Unlimail
> Globe Unlimail Press Release

Unlimited Email Service - Globe Unlimail

Unlimited Email Happiness from Globe Tattoo

If unlimited offers make you drool, if the gadget freak in you loves to type more than talk, and if the thought of not having email at your fingertips gives you pangs of separation anxiety, Globe Tattoo gives you the ride of your life with a new never-say-die deal that make mobile email virtually limitless.

With hard work as your addiction and email as your drug of choice, Globe Tattoo UnliMAIL is the fix for you. With Globe Tattoo UnliMail, you get unlimited email right on your mobile phone, and it’s totally free until March 31, 2010.

Globe Tattoo UnliMAIL lets you send and receive emails at home, on the beach, at the mall, or from anywhere else you like. Even email attachments can’t stop you; download or view them as you please with no hassles. And you can hook up with your current web-based inboxes like Yahoo! Mail, GMAIL, Windows Live, or your office Microsoft Outlook email. No smartphones, no laptops, no internet shops needed. You can be the consummate professional, always in the know even while on the go.

Globe Chief Marketing Officer Menchi Orlina says, “As we see it, we are not just a phone service, not just an internet or email provider; we are an enabler, the brand that helps young people express who they are and enjoy every facet of their digital lifestyle.

With Globe Tattoo our job is not just to put together offers that people will want to try. It’s also about blasting through the old limitations of calling, texting or emailing, and re-defining the experience so that Tattoo users get not just the best possible deal and a rich experience that really delights them and keeps them plugged into everything they love.”

Globe Tattoo has made mobile fun easier and more affordable than it’s ever been. Get Tattooed and get set for unlimited happiness.

Text UNLIMAIL to 8888 to download the UnliMAIL application for FREE or visit www.globe.com.ph/unlimail for more info.

Do you want a detailed instruction on how to use Globe Unlimail?
> read my other blog entry about Globe Unlimail here.
> Globe Unlimail Frequently Asked Questions

5 Reasons Why You Should Register (Free) in Aloo.ph

So, you’ve heard about aloo.ph, the newest local location-based social network, and you still have doubts as to whether you should add this to the already-growing list of social networks you maintain.

It doesn’t take too much work, really --- just sign up, log in and check-in (log) the place where you are now. The location-based service keeps track of how many times you check-in to a specific spot, and allows your friends to see where you last checked-in, or where you frequently hang out.

Here are 5 top reasons to check out the newest location-based social network:


1. You’re competitive, aren’t you? It’s a game!
It’s the secret game of finding out if you really truly are as well-traveled as you say you are. It’d be a blast discovering more places than your friends --- maybe even compare places later. Location-based services means the more places you visit, the more you discover and contribute to the community. Wouldn’t it rock to be the location-based pioneer?


2. Put that tech to good use.
So you’ve got a new phone/pda/netbook that can check on the internet ANYWHERE. Put that tech to good use! What use is a GPS if you aren’t even using it for location-based services? Add pictures from your 500mpx camera, or write an extensive blog entry on-location on your touchpad smartphone!


3. Help your favorite establishments.
The more you log in to a spot, the more your friends will notice. Why not help your favorite restaurant/café/hangout via location-based check-ins? If you love the service in an establishment, consider it as a “thank you,” on your part by letting find your discoveries. It may be election year, but frequenting a coffee shop more often than the next guy could probably start up your political dynasty. It also works in reverse, say, I was visiting a different area tomorrow, I could check in what are the hottest spots there via other people’s check-ins.


4. It’s good to be king.
Leading from number 3, the more establishments embrace the idea of location-based services, the higher the likelihood that they’ll name their most frequent visitor “mayor” of that establishment. Being “mayor” has it’s perks, like free appetizers or beverages. Remember to check-in constantly, lest you be usurped by someone else!


5. From location-based social network aloo.ph’s site itself: take social networking to the real world.
Visiting your friend’s profiles, checking up on their pictures and leaving comments --- in front of your computer --- does that feel social to you? Location-based social networks allow you to check if there are others like you within proximity, maybe you’ll meet someone interesting, or it’d make finding your friends a bit easier. Socialize! Discover new places with new friends, via location-based suggestions.

The service is pretty new, but it shows that some people are already embracing logging in their real world locations via a location-based service. Where will you be when you read this? Will you be in a more interesting place than where I’m writing this? Check out aloo.ph and check-in, now!

Octagon Computer Store Review and another iPhone Portable Charger

Last Wednesday, I was in Megamall and saw yet another charger in Octagon Computer Store.

It's a Connectland portable charger with model number "CHG-USB-DX-P112". (Priced at Php 395.00)
Click here for the Specifications (PDF file) of the Connectland USB Battery Box

Anyway, if this is the first time you've read my blog review about portable iPhone chargers, you might want to check out what other iPhone portable chargers that DO NOT actually work.

Here is a list of iPhone portable chargers that do not work:
1. iPhone Emergency Charger Using 2 AA Batteries
2. Clik brand - Square iPhone Emergency Charger using 2 AAA Batteries
3. iPhone portable battery pack - Mobile Power Station emergency iPhone battery


You might ask me why I still bought it after previously buying and returning similar products that didn't work. Well, this one utilizes 4 AA batteries! Four! That is why I had my hopes up and kept my fingers-crossed, hoping this would finally work.

Some more photos of the said Connectland USB Battery Box:






Connectland's Website - http://connectland.com.hk/

FYI to all, I used 2 kinds of batteries to try this gadget out. For my first try, I used 4 freshly charged rechargeable Sanyo eneloop batteries. Nada! Then, I tried using it with a newly purchased set of 4, Energizer batteries. (The expensive kind) and yet, it didn't work.

I also tried using 3 different iPhone cables to charge it:
1. Original iPhone charging cable
2. Belkin retractable USB iPhone cable
3. 3rd party iPhone usb cable

So, using all those above methods (mixed combinations) and given the following circumstances, it still didn't work.

Final verdict?
This would be now added to my list of not working iPhone portable battery charger! Yes, the connectland usb battery box do not work on iPhones!

Again, as with my previous products, this is a two-birds-in-one-stone review. I have the right to return the product so, I also am writing about my experiences relating to non-working products.

Before I purchased it in Octagon, I already asked about the return policy. 7-days, they said. Well, today is just the 3rd day and I returned the product. Everything went well until they delayed me for around 45 minutes.



First, they were finding the manager to sign the form. Then, they searched for AA batteries they could use so they could test the product if it actually wasn't working. I already told them that it wasn't working and I wouldn't return it if it actually would work. I know that this is SOP but, please be considerate of your customers time and move double-time as if you are making a sale.

First of all, you should be responsible for the products you carry, therefore, your customers do not deserve the punishment of waiting for you to check on the products you sell that do not actually work.

Of all so far, Infomax has the best after-sales customer service yet. Again, they are a bit more pricey but with that kind of customer service, there is no doubt customers would keep coming back to them.

*by the way, I exchanged my non-working Connectland USB iPhone portable charger to an iMobile wireless mouse (IM-M58). I added 400 pesos. Wait for the review :)

Aloo.ph - Facebook Tag 'Em Contest

Want to get an Apple iPod Touch, the easy way for free?

I know there is no such thing as free in this world but, what if I tell you that you're gonna get one by just tagging your friends?


Yes! Aloo.ph, the country's first and only localized location based social networking website is hosting a contest called 'Facebook Tag 'Em Contest'.

Registered Facebook users who are currently living in the Philippines can join this and best of all, it's free for all to join! No limits! No purchases necessary! :)

If you happen to be interested (which I'm sure you are), just read the mechanics of the contest.
Aloo.ph Contest Mechanics

It's like Foursquare but, this one is localized and Filipino made!


Do you have a business? Don't forget to add your restaurant/ store/ Businesses there! It also serves as an establishment/ business directory!!